EMERGENCY SERVICES / NO WATER

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(267) 614-7266

Blue Heron Water offers emergency service for NO WATER situations!

If you own an artisan or drilled water well at some time or another you will experience the dreaded "No Water". "No Waters" typically occur at the worst time, such as 4th of July when you have a houseful or people, or those dreaded weekends when everyone is home with a stomach bug and you suddenly can't flush. On occasion however, it can be a false alarm or indication of a more serious concern. Here is a great checklist to help you determine the next step when a "No Water" situation arises.

First, call Blue Heron Water, and then consider the following:

  1. Do I have electrical power? This may seem silly, however many people do not realize that a water well pumping system requires power to work, and if the home does not have power then the well will not be able to pump. If you recently lost power, and it just came back, it's also possible that you do not  have all phases of power restored. If you lose power we at Blue Heron Water recommend shutting off your breaker for your water well until power has been fully restored to ensure power surges do not affect your pump's motor.

  2.  Do you have water filtration? Many homes have water filtration. If the pressure gauge is indicating 40 – 60 psi but you do not have water coming out of the faucets you may have a clogged filter. It's important to rule out the home's water filtration is not the cause of the restricted water flow. I cannot tell you how many calls we get into the office where the home has no water, and it's caused by a clogged sediment filter or a filtration system failure.  If you experience "No Water", and you have electricity, try putting the filtration system into bypass to see if that corrects the issue.

  3. Have you used large amounts of water or do you have a flowing toilet in your home? If you have used large amounts of water in a short period of time for irrigating or lawn sprinklers, filling of pools, washing cars, unusual amounts of laundry, then its possible that you depleted the storage capacity of your well and are experiencing replenishment issues with your well. If you have used substantial amounts of water we suggest shutting off the well breaker and letting the well rest for several hours to see if the water comes back. If the water returns it may be time to consult Blue Heron Water for options and to have a low water shut off switch installed to protect your pump from future outages. If you have not increased water usage it's time to call Blue Heron Water for further diagnostics and to set up an emergency service call as it's likely your pump and/or tank have failed.

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Wild Card issues when it comes to residential water well no waters:

 

Electrical storms – Lightning strikes are one of the most common causes of emergency residential water well failure. Lightning strikes are one of the few well related issues that are sometimes covered under homeowners insurance. If you are experiencing a residential "no water" after a lightning storm, call Blue Heron Water immediately. We can get you up and running as soon as possible. Once you have a technician on route, call your insurance agent or insurance company to find out if the outage will be covered and what requirements are necessary to fulfill the claim.

 

Power Surges - When consistent or strong power surges happen it is often enough to take out a water well pump or blow capacitors in the control box. If you recently experienced power surges and now you are experiencing "no water", call to schedule an emergency service call. It wouldn’t hurt to contact your insurance agent too. Perhaps you are covered.

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